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Keeping in touch in an emergency

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In a power cut, broadband routers and many cordless phones stop working. Mobile networks can also get congested. Plan for low-tech backups.

Before anything happens

Getting official information

Saving phone battery

Neighbours

Check on people nearby who may be alone or rely on power for medical equipment. They may be on the Priority Services Register.

Sources

Sources checked 5 November 2026. General information, not professional advice: follow official instructions in an emergency. Call 999 if life is in danger.

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Help: Guides

Free, plain-English guides to getting ready for power cuts, water outages, floods and other emergencies. Anyone can read them without an account.

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